365jlpg Privacy Policy

When you register and use the 365jlpg platform, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals. We also collect technical data automatically when you access the platform — such as your IP address, device type, browser version, and session activity — to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication, including any documents you submit for identity verification purposes. We only collect information that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance. All data collected is stored securely and handled in accordance with applicable Philippine data privacy regulations.

The personal information we collect is used primarily to create and manage your account, process your transactions, and provide you with access to the games and features available on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your transaction history and activity data are used to detect and prevent fraud, money laundering, and other prohibited conduct, and may be reviewed as part of our compliance obligations under Philippine law. We may also use aggregated, anonymised data to analyse platform performance and improve the overall member experience, though this data cannot be used to identify you individually. If you have opted in to receive promotional communications, we may use your email address or mobile number to send you information about offers, bonuses, and platform updates — you can withdraw this consent at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

365jlpg does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality obligations. In certain circumstances, we may be required by law or by a competent authority in the Philippines to disclose your personal information — for example, in response to a court order, regulatory investigation, or anti-money laundering inquiry. If 365jlpg undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process, and you will be notified of any material change in how your data is handled. We do not share your data with other online gaming platforms or unrelated third-party businesses. Any third-party service providers we engage are contractually required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law.

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 365jlpg platform is encrypted using secure protocols, and access to member data within our systems is restricted to authorised personnel only. We regularly review and update our security practices to address emerging threats and to maintain the integrity of the platform for all members in the Philippines. Your personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations — for example, transaction records may be retained for a minimum period in accordance with Philippine financial regulations. If you request the closure of your account, we will deactivate your profile and cease active use of your data, though certain records may be retained in archived form as required by law. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.

As a member of 365jlpg based in the Philippines, you have rights over your personal data under applicable data privacy legislation, including the right to access, correct, and in certain circumstances request the deletion of your personal information. You may request a copy of the personal data we hold about you at any time by contacting our support team — we will respond to verified requests within a reasonable timeframe. If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected, and we will update our records accordingly. You also have the right to object to certain types of data processing, including direct marketing communications, and to withdraw any consent you have previously given without affecting the lawfulness of processing carried out before the withdrawal. If you wish to exercise any of these rights, please reach out to our support team at [email protected] with your request and sufficient information to verify your identity. We are committed to responding to all data subject requests fairly and in accordance with our obligations under Philippine law.

The 365jlpg platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how members interact with our services. Essential cookies are necessary for the platform to operate and cannot be disabled — these include session cookies that keep you logged in during your visit and security cookies that help protect your account. We may also use analytics cookies to understand how members navigate the platform, which pages are most visited, and where technical issues occur — this data is used in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity on third-party websites or to serve you targeted advertising outside of the 365jlpg platform. By continuing to use the platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.